AVAILABILITY SLA MEASUREMENT CALCULATIONS
Percentage Uptime by Year, Quarter, and Month
ASSUMPTIONS
Days Per Year	365.25
Minutes Per Day	1440
Minutes Per Year	525960
Seconds Per Day	86400
Seconds Per Year	31557600
UPTIME SLA	Seconds/Year	Minutes/Year	Hours/Year	Days/Year
95%	1,577,880	26,298	438.30	18.26
96%	1,262,304	21,038	350.64	14.61
97%	946,728	15,779	262.98	10.96
98%	631,152	10,519	175.32	7.31
99%	315,576	5,260	87.66	3.65
99.5%	157,788	2,630	43.83	1.83
99.9%	31,558	525.96	8.77	0.37
99.95%	15,779	262.98	4.38	0.18
99.99%	3,156	52.60	0.88	0.04
99.999%	315.58	5.26	0.09	0.00
UPTIME SLA	Seconds/Quarter	Minutes/Quarter	Hours/Quarter	Days/Quarter
95%	394,470	6,575	109.58	4.57
96%	315,576	5,260	87.66	3.65
97%	236,682	3,945	65.75	2.74
98%	157,788	2,630	43.83	1.83
99%	78,894	1,315	21.92	0.91
99.5%	39,447	657	10.96	0.46
99.9%	7,889	131.49	2.19	0.09
99.95%	3,945	65.74	1.10	0.05
99.99%	789	13.15	0.22	0.01
99.999%	78.89	1.31	0.02	0.00
UPTIME SLA	Seconds/Month	Minutes/Month	Hours/Month	Days/Month
95%	131,490	2,192	36.53	1.52
96%	105,192	1,753	29.22	1.22
97%	78,894	1,315	21.92	0.91
98%	52,596	877	14.61	0.61
99%	26,298	438	7.31	0.30
99.5%	13,149	219	3.65	0.15
99.9%	2,630	43.83	0.73	0.03
99.95%	1,315	21.91	0.37	0.02
99.99%	263	4.38	0.07	0.00
99.999%	26.30	0.44	0.01	0.00